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Privacy Policy

Last Updated: May 30, 2018

This is the Privacy Policy for the and websites (the “Site” or “Tracker Account”), operated by Tracker Systems, LLC (“we”, the “Company” or “Tracker Systems, LLC ”). It describes the information that we collect from you as part of the normal operation of our Site and how we use and disclose this information. By accepting the Privacy Policy when you sign up for a SignTracker Account or by visiting and using this Site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms, conditions and definitions contained in our Terms of Use.

The Information We Collect from You and How We Use it

Personal Contact Information: When you register for a Tracker Account, you become a Subscriber. As a Subscriber, we require you to provide personally identifiable contact information such as your name, company name, email address, and billing address. We use this information in several ways, including but not limited to the following: to get in touch with you if we have trouble processing an order, to provide to you the services offered by the Site; to troubleshoot problems; for billing, identification and authentication purposes, to measure consumer interest in our products and services, for services improvement, contact, and research, to inform you about online and offline offers, products, services, events and updates; to deliver information to you that, in some cases, is relevant to your interests, such as product news; to customize your experience; detect and protect us against error, fraud and other criminal activity; to enforce our Terms of Use; to provide you with system or administrative messages, and as otherwise described to you at the time of collection. We respect the privacy of visitors to the Site and we take our responsibility to protect the confidentiality of your personal information very seriously. Tracker Systems, LLC does not sell or rent your personal contact information to any third party.

Email Addresses: On occasion we use email addresses or other contact information to contact our Users to ask them for their input on our services, to forward to them opportunities such as special offers or services, products or newsletters. You may choose to stop receiving these emails at any time. Information on how to opt in and out of receiving email is provided with every marketing email. Please be sure to include your email address, full name, and specifically what type of information you do not want to receive.

Billing and Credit Card Information: If you sign up for an initial free Tracker Account, you are not required to enter credit card information. However, when you register for a Tracker Account, or when you purchase a product from the Site, we require you to provide your contact information and your credit card type and number and expiration date. We use this information to process payments you make through the Site. We do not store credit card or other payment method information. We contract with third party merchant account institutions that have the sole and complete responsibility for the storage of your credit card and payment information.

Subscriber Business Data: After a Subscriber registers for a Tracker Account, you may enter information into the SignTracker database regarding your business, including without limitation Customer names and information, billing information and invoices, sales information, and inventory (“Subscriber Business Data”). We do not disclose any information to our Subscribers that could be used to identify you or your business personally.

Disclosure of your information

The information we collect from you is used to improve the content of our Site and the quality of our Service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

Legal Reasons: It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use; or as otherwise required by law. Therefore, we cooperate with law enforcement inquiries and demands for information that are made under force of law. We may provide personal information to law enforcement agencies and others in what we believe to be emergency situations. we may provide personal information where required by statute, court order, legal process or lawful authority, and we may provide it to our legal counsel in connection with the foregoing.

Subscribers and Customers: In general, the information that you enter on the Site, including but not limited to your Subscriber Business Data, is available to whom you give access to your SignTracker Account or to whom you give access to the information through the normal operation of the Site, whether they are your customers, Subscribers, staff members or others.

Forum & Blog & Social Media: If you post a message on our Tracker Forum or Tracker Blog or Tracker Social Media Sites, your username and other information you include is displayed in your postings or comments, and is therefore available to the public. All of your activities in the public areas of the forum, blog and social media will be identifiable to your User ID, and other people can see your published content.

Subsidiaries and Affiliates; Service Providers: We may from time to time use the services of affiliates, subsidiaries and unrelated service providers in the operation of the Site, and may disclose personal information to them in the course of our use of their services. For example, we may use the services of third-party hosting companies to host the operation of the Site. This may involve the hosting of data, including personal information, on servers operated by those hosting companies. We take care to use only service providers that we believe are reputable and able to live up to our and your expectations, including about the handling of confidential information. See our statement on Security.

Your Use of Other Persons’ Information

In order to facilitate the services provided by the Site, the Site allows you in certain circumstances to give other Users limited access to the personal information of other persons. For example, if you are a Subscriber, you may use the Site to give access to a staff member to the personal information of your Customers. By entering into our Terms of Use, you agree that, with respect to the personal information of other persons that you collect, use and disclose on the Site, you have all necessary consents and rights to collect, use and disclose that information as described in this Privacy Policy from time to time, and you agree that the indemnity you give to us in the Terms of Use applies to any non-compliance by you with the foregoing.


Tracker Systems, LLC strives to protect your personal information. For security of transactions, we use a Secure Sockets Layer (SSL) protocol, which encrypts any information, such as credit card number and billing information, you send to us electronically. The encryption process protects your information, by scrambling it before it is sent to us from your computer. Once SignTracker receives your transmission, we make commercially reasonable efforts to ensure its security on our system. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information you transmit to us. More information about security is available on the Site and in our Security Policy.

Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties through the Site, whether they are Subscribers or your customers or otherwise, different rules may apply to their use, collection and disclosure of the personal information you disclose to them. Since we do not control the information use, collection or disclosure policies of third parties, you are subject to their privacy policies. We encourage you to ask questions before you disclose your personal information to others.


“Cookies” are small files placed on your hard drive that assist us in providing our services. Cookies are required to use the Site service. We use cookies to allow you to enter your password less frequently during a session, and we also use cookies as data collection devices on certain pages of the Site to help analyze our web page flow, to measure promotional effectiveness, to promote trust and safety, to offer certain features that are only available through the use of a cookie and to allow us to provide information that is targeted to your interests.

Data Storage

Tracker Systems, LLC uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Site and the Services. Although Tracker Systems, LLC owns the code, databases, and all rights to the SignTracker Site, Services and Content, you retain all rights to your User Content, as described in the Security Policy.

Changes in Our Privacy Policy

We may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Tracker Account or by placing a prominent notice on the Site.


Any questions about this Privacy Policy should be emailed to: or by mail at: Tracker Systems, LLC / SignTracker, PO Box 92707, Austin, Texas 78709-2707.