Sign Shop Management Software: How a Pittsburgh Sign Company Streamlined Wholesale Production
See how a Pittsburgh sign company uses sign shop management software to streamline vendor coordination, approvals, and production visibility.
Wholesale Digital Signs, Pittsburgh, PA, processed over 700 jobs in SignTracker since 2020
At ISA Expo, SignTracker founder and industry veteran Joe Arenella spoke with Jeff Bouvy of Wholesale Digital Signs, a Pittsburgh, Pennsylvania-based sign company operating across both wholesale and retail markets.
Jeff’s business supplies LED displays and electric signage to sign companies across the U.S., coordinating production with manufacturers and delivering finished signage, often without meeting customers in person.
That type of distributed workflow creates a unique operational challenge. And, it’s one that many growing sign shops face as they expand beyond local projects.
SignTracker is shop management and estimating software built specifically for sign and wrap shops, designed to organize quoting, job tracking, and production workflows in one system.
Jeff has been using SignTracker for over four years and considers it a key part of his business.
“We’ve been with SignTracker for about 4 years now. We’re big fans; it really helps my company,” he says.
The Operational Challenge: Managing Remote Production and Vendor Coordination
Wholesale Digital Signs operates in a complex, distributed production environment where they: :
- Supply wholesale LED displays to sign companies
- Manufacture electric signs and cabinets
- Coordinate production across multiple partners
As they expanded across regions, maintaining job visibility became increasingly difficult.
“We sell a lot of product without even meeting our customer until the sign’s installed,” says Jeff.
Without a centralized system, workflows like this often rely on:
- Phone calls for production updates
- Scattered communication across vendors
- Manual job tracking
For sign shops managing multiple partners, the real challenge is coordinating information across everyone involved.
Why They Needed a Better System
As the business grew, the limitations of manual coordination became clear.
Wholesale Digital Signs needed:
- Real-time updates from manufacturers
- Faster customer approvals
- Shared visibility across teams
“Even my manufacturers have access,” says Jeff. “When I enter a customer into it, the DocuSign just worked really well together.”
How They Implemented SignTracker
After adopting SignTracker, Wholesale Digital Signs centralized its workflow on a single platform.
Each job now follows a structured lifecycle:
- Customer entry
- Digital quote and contract
- Production tracking
- Delivery coordination
This aligns with a standard sign shop workflow:
Quote → Job → Production → Completion
One of the biggest operational shifts was bringing manufacturers directly into the system.
Workflow Transformation: From Constant Follow-Ups to Shared Visibility
Vendor Coordination
Before:
- Constant calls to manufacturers
- Delayed updates
After:
- Manufacturers update jobs directly
“My manufacturers also have access to our SignTracker. They’re logging in and making notes in my files.”
Production Visibility & Ease
This shift created real-time alignment across teams and partners.
“It’s seamless,” Jeff notes.
Customer Approvals
Because many deals happen remotely, Jeff says the DocuSign feature is crucial. This tool allows contracts to move forward without delays or in-person meetings.
Results: A More Connected and Scalable Operation
After implementing SignTracker, Wholesale Digital Signs experienced:
- Improved coordination with manufacturers
- Reduced need for manual follow-ups
- Faster approvals
- Clearer production visibility
Customer Advocacy
The impact goes beyond internal efficiency, and Jeff actively recommends to others in the industry.
“I think I referred more customers to SignTracker in the last 4 years,” he adds. “Three of them thanked me for signing them up.”
What This Means for Other Sign Shops
For sign shops across the United States—especially those managing:
- Wholesale relationships
- External production partners
- Remote customers
This challenge is increasingly common.
Without a structured system:
- Communication becomes a bottleneck
- Production visibility breaks down
- Owners spend time chasing updates
With the right workflow:
- Vendors stay aligned
- Customers get faster answers
- Teams operate with clarity
SignTracker Tie-In
SignTracker supports this by centralizing:
- Quoting and contracts
- Job tracking
- Vendor collaboration
- Production visibility
Instead of managing multiple tools or relying on constant communication, everything is centralized in a system designed specifically for sign shop workflows.
Looking for a better way to manage quotes, vendors, and production across your sign business?
Looking for a better way to manage quotes, vendors, and production across your sign business?
Start a free trial and see how SignTracker helps you organize your workflow and gain visibility into every job.
Looking for a Wholesale LED Sign Partner?
Wholesale Digital Signs works with sign companies across the U.S. to supply LED displays, electric signage, and custom lighted cabinets. Based in Pittsburgh, Pennsylvania, their team supports both wholesale and retail projects, helping sign shops deliver high-quality signage without managing manufacturing internally.
Whether you’re sourcing LED message centers or need a trusted production partner, their team can help you execute projects efficiently.
Learn more or get in touch about them here.